Unfortunately a universal remote will not work for these cameras. Most universal remotes don't have the same functions as our huddlecam remotes and they can't be programmed to control the camera. If you need another remote you can buy one here ....(http://www.conferenceroomsystems.com/huddlecamhd-remote-p/hc-remote.htm) Please note that this remote will not work for a HuddlecamHD 12x, if you need a replacement 12x remote just give us a call and someone will get you one.